Customer Service in Small Businesses
Small businesses are just the bees knees! But seriously, we really do pride ourselves in our stellar customer service, here at Fox Audio Visual. In this blog post, we will discuss the ways we believe small businesses, in general, rock the customer service department!
Being small means better consumer knowledge, as we are closer to our clients. There are fewer resources needed to learn what our clientele wants in order to meet their expectations. Often times our clients speak directly to our CEO when planning a gig and this is so often the case in other small businesses too. You just can’t beat that kind of customer service!
We thrive on generating positive word of mouth referrals and recommendation(s). This day and age so much is done virtually, and we see the importance of that, but nothing truly beats when an entire community backs your services! Our clients speak to our speedy response time and seamless event execution in our 5 Star Google Reviews, we have close to 100 now!
Aren’t convinced that small business are the best? Give us a call, book your next event and we will prove it to you!